Shipping and Returns

Deliveries and Shipping

We are a slow fashion brand, and our items are all handmade with love. Orders are usually processed and shipped within 7-10 business days from the date of funds cleared in our account, excluding weekends and holiday.

We offer Nation-wide shipping through out South African at a flat rate of R 80.00.

Shipping delivery times may vary based on your location, Once your order has been shipped a tracking number will be sent to you.

Please ensure that your shipping address and information is accurate and complete. We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses provided by the customer.

International orders may be subject to customs fees, import duties and taxes imposed by the destination country.

The cost of these is the customer's responsilitiy; Silver Magpie will not be responsible. Please email hello@silvermagpie.co.za for assistance with international orders.

Returns

Should you receive a faulty product, or are unhappy with your purchase, please contact us within 7 days of receiving the item.

Please note we do not refund shipping costs.

All items returned need to be in their original conditon, unworn, unaltered and undamaged.

Please email hello@silvermagpie.co.za to organsie your return.